Customer Value Agreements (CVA) – Power Systems
Customer Value Agreements
As an owner of a Caterpillar engine, you understand the importance of performing timely preventive maintenance on your valuable assets. The good news is that if you’re in New Jersey, eastern Pennsylvania, northern Delaware, Staten Island or Bermuda, Foley, Inc. is available to remove the maintenance burden from your shoulders.
What is a Customer Value Agreement?
Customer Value Agreements are service agreements that can range from simple Preventative Maintenance Kits to sophisticated Total Maintenance and Repair Agreements. As an authorized Cat® equipment dealer, Foley, Inc. can offer an affordable Cat Customer Value Agreement that will keep your Cat engines in peak operating condition and help you avoid costly repair bills.
Experience All the Benefits of a Cat CVA
By properly maintaining your Cat engines with a CVA, you can maximize uptime by identifying issues before they cause failure – saving you time and money. CVAs typically include on-site preventative maintenance services performed to factory specifications by our Cat certified technicians.
Specific ways that a Customer Value Agreement can benefit your company include:
- Hassle-free maintenance featuring the timely delivery of the right genuine Cat Parts for your engine
- Unwavering support from a respected Cat dealer that’s been in business for more than 60 years
- Access to the latest technology from Caterpillar® to enable you to monitor the real-time health of your engine
- Makes owning your Cat engine easier and more cost-effective than ever
Most of all, a CVA gives you peace of mind.
Customers may also request an S.O.S. Fluid Analysis and a subscription to Cat Product Link™/VisionLink™, our real-time condition monitoring management tool.
Customized Cat CVA Agreements to Meet Your Needs
Caterpillar and Foley, Inc. recognize that no two Cat engines are alike, and each has unique maintenance requirements. We’ll assist you in creating a personalized Customer Value Agreement that makes sense for you. Whether you use your equipment frequently or infrequently, you’ll get a plan that meets your needs and fits your budget.
There are no pre-set requirements or specific products and services that you must agree to buy. In every case and with every engine, a CVA is an individualized plan. Foley’s Customer Support Representatives will work with you to determine the best strategies to maximize uptime and minimize costs for both your engine.
To determine what type of CVA will benefit you, contact our service department at 732-885-5555 to get started. You can also contact us online for more information. If your CVA falls into the categories below, we have specialized pages to help:
